Service and warranty application

Warranty work is carried out in principle for Hayes/ Manitou/ Reynolds and SunRinglé.

Service work for suspension forks and shocks of other manufacturers on request


Information about the procedure for service and warranty requests :

As soon as the request has been processed, you will receive a confirmation email with a form. The form contains all important information (warranty work, shipping address, etc.).

The form must be enclosed with the product.

No postage costs will be refunded.

HAYES-BICYCLE SWITZERLAND is currently absent due to illness, we will of course be back as soon as possible.

In the meantime, please expect delayed replies. Thank you for understanding.

    Shipping adress:
    Unterweg 20
    8180 Bülach